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Oversight & Inspection

Reports and Bulletins

Two tools for looking across the whole business rather than at one site: a report that tells you how every Location is doing, and bulletins that tell your team something they need to know.

Last updated 2 min read training, culinary key…

Written by Founder, Culinary Key

Twenty years in UK kitchens, from independent bakeries to BRC-audited production — the person responsible when the EHO walks in.

Reports and Bulletins

The Business Report

The business report is the account-wide view, covering:

Where the Audit Tool examines one Location closely, the business report compares all of them. It is the view for the person responsible for the whole business rather than one kitchen.

The comparison is what makes it useful. One site at 80% completion could mean anything. One site at 80% while the other four sit at 97% is a specific, answerable question about that site.

Read staff activity alongside compliance. A Location with strong completion figures and one single person ever recording anything is more fragile than it looks — that is one holiday away from having no records at all.

The setup section is worth revisiting periodically. Sites configured in a hurry often have an empty temperature list or a checklist nobody ever finished, and that gap is invisible from inside the daily routine.

Bulletins

A bulletin is a message shown to your team inside Culinary Key.

Create one with a title and body, and choose which sites it goes to. Targeting matters: a bulletin sent to every site about one site's oven repair teaches four teams to ignore bulletins.

Good uses:

Keep them short and specific. "Please be careful with allergens" changes nothing. "The new brioche buns contain sesame — update the allergen sheet before service" tells someone exactly what to do.

Remove bulletins once they are no longer current. A board of stale notices is one nobody reads, and the one time it carries something urgent is the time it will be skipped.

Using Them Together

The report tells you what is going wrong. Bulletins are one way of doing something about it.

But if a bulletin is your fix, ask whether it will hold. Telling people something once changes behaviour for about a fortnight. Putting it into a checklist, a safe method or a scheduled task changes it permanently. Use a bulletin to announce the change — and change the system so the announcement does not have to be repeated.

Next in this series

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